At Bay State Auto Body, we understand that being in an accident can be a stressful and confusing experience. That's why we're here to make things easier for you. Our team can help guide you through the process of reporting the accident to the police and/or filing an insurance claim. We'll answer any questions you have and ensure that your vehicle is properly and safely repaired to get you back on the road as quickly as possible. Don't hesitate to reach out to us after any accident, no matter how minor it may seem.

At Bay State Auto Body, we take pride in our workmanship and stand behind our repairs with a guarantee that your vehicle will be restored to its pre-collision condition.

Betterment or depreciation is a term used by insurance companies to describe the decrease in the value of your vehicle due to normal wear and tear over time. When your car is repaired, the insurance company may deduct a certain amount from the claim payout for betterment, which is the estimated value of the vehicle's parts that were replaced due to normal wear and tear. This means that you may be responsible for paying a portion of the repair costs out of pocket if the insurance company determines that the repaired parts have increased the overall value of your car.

Your vehicle will be cleaned and polished before it is ready for pickup, and you are free to wash it on the same day without any restrictions.

At our shop, we understand that every repair job is unique and the amount of damage can vary.

That's why we have developed a detailed process chart that outlines the steps we take for each repair job. This chart below, which will give you a clear understanding of the repair process and what you can expect from us.

It's important to note that there is currently a national part shortage, which may impact the timeline of your repair. However, please rest assured that we prioritize your repair job and will do everything we can to complete it as quickly as possible without compromising on quality.